Job Description

The JobWe are currently recruiting an entry-level Front Desk Receptionist to support a healthcare organization focused on delivering an excellent patient experience. This role serves as the first point of contact for patients and visitors and is ideal for candidates who enjoy working with people, staying organized, and contributing to a positive, professional environment.In this position, you will assist with scheduling, communication, and day-to-day front office operations while ensuring patients feel welcomed and supported. This is a great opportunity for recent graduates looking to build experience in healthcare administration and client-facing roles.What You Will Be Doing as a Front Desk Receptionist:Welcome patients and visitors with friendly, professional serviceAssist with check-in, scheduling, and general inquiriesAnswer incoming calls and direct questions appropriatelyMaintain accurate patient records and update information in systemsCoordinate appointment details and provide clear instructionsManage paperwork, forms, and administrative tasksFollow up with patients as needed to ensure a smooth experienceSupport daily front office operations and team needsWhat We're Looking For in a Front Desk ReceptionistCommunication: Clear, friendly communication in person and over the phoneProfessionalism: Positive attitude and comfort interacting with a wide range of peopleAttention to detail: Accurate when handling records and documentationOrganization: Able to manage multiple tasks and stay on top of responsibilitiesCustomer mindset: Welcoming, patient, and focused on creating a great experienceAdaptability: Comfortable learning new systems and working in a fast-paced environmentRequirements to be a Front Desk Receptionist:Bachelor's degreeKatapult Network is an equal-opportunity employer and celebrates diversity in all of its forms. People of all identities and backgrounds are encouraged to apply.

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